mehmetkral25
February 03, 2023
"Fantastic service and great communication!"
From beginning to end, the service was top-notch and the communication was just awesome - much appreciated!
CFuzzyRun
December 31, 2022
"Quick Fix Response"
The component that was sent over wasn't on hand right away, so a different model was provided instead. Unfortunately, this substitute didn't match up and wasn't a proper replacement. iCityTech took care of the return process for the part and issued a refund for the purchase. Even though this didn't fix the issue right off the bat, the customer service was solid, earning a well-deserved 5-star rating.
"Top-notch support from the team"
The support from the team was top-notch. The product was found in the USA, but they suggested a more affordable option available in the UK that could get to me quicker. It showed up right on schedule as promised, and I was updated on the order status throughout. I won’t think twice about reaching out to them again down the line.
greensnake179
October 06, 2022
"Need for an Old Power Supply"
I was on the hunt for an old component that was tough to find. After checking out a few suppliers, I reached out to iCityTech, and they were super helpful in tracking down both the part I was after and a similar one. They sent me the alternative with a guarantee of a full refund if it didn’t work out, so I went ahead and ordered it. It showed up quickly and functioned like a charm. They stayed in touch the whole time to make sure I was satisfied and everything was going smoothly. I was really blown away by their service and how they treated their customers.
Dean.Peck
October 05, 2022
"Excellent assistance"
Martin really went the extra mile to help us find a power pack for an old PC that a client depends on a lot.
TeresaVasquez
August 23, 2022
"Quick and Secure Delivery"
I got my order for an old-school CPU, and it showed up fast and super safe. Everything was just right and is all set for connecting to my gear. A follow-up call from customer service to check if all was good was really reassuring. Definitely gonna shop here again.
ChristyDixon
June 14, 2022
"Strongly endorse Martin from iCityTech"
I worked with Martin on some refurbished server drives, and I needed them in a hurry. He was super professional and quick, so he'll definitely be my go-to guy next time.
"Expert Service"
I'm really pleased with what iCityTech provided. Martin, who handled our order, was super helpful and went above and beyond to meet our needs. I’d surely suggest teaming up with them again and plan to do just that down the line.
Noelle.Harper
April 25, 2022
"Excellent Service Experience"
Communication was top-notch all the way through, from selecting the item, discussing prices, to delivery and a follow-up call to check if everything was alright. They really went the extra mile to ensure that everything went off without a hitch.
heavywolf185
January 15, 2022
"Awesome Service, Great Prices"
I discovered this company to be super helpful and they had just what I was looking for, which was shipped free of charge through Royal Mail. There was a minor issue with the tracking from Royal Mail, but Martin took care of it, fair play to him. My PC is running smoothly again, thank goodness. I'm a satisfied customer and would definitely shop with iCityTech again. K Martin.
goldenleopard361
October 21, 2021
"Power Supply for Kayak"
I had to hunt down a power supply for my Kayak server after two other vendors dropped the ball. IcityTeck came through for me, and now my server is up and running again. Super happy with how quickly they got it to me!
ticklishmouse399
October 06, 2021
"Surprisingly Positive Experience"
Things turned out better than I thought. So, it was pretty good. No complaints here. I had a really rough time with another company before. We waited six months just to get our stuff from the UK. # Brexit. But this time, everything's been smooth, and now we’ve got another topic to tackle. Thanks, Tommi Järvelä from Rauman akku oy, Finland!
Elmer.Weaver
September 16, 2021
"Shoutout to Martin"
We had a particular need for some refurb parts, so I got in touch with iCityTech. Martin reached out to me and ensured that all my requests (which were quite detailed) were fulfilled. There were several challenges throughout the transaction, but Martin handled everything like a pro and provided excellent customer service. Big thanks to Martin, and I’m excited about future transactions together.
LorraineHopkins
July 13, 2021
"My experience with iCityTech support was great!"
The support I got from iCityTech was top-notch. The Account Manager took care of everything in a professional manner and even reached out to make things easier for me. My order arrived on time, and I’d definitely suggest iCityTech to everyone.
"More than I expected"
I was on the hunt for an older hard drive, and iCity really delivered when nobody else could lend a hand. I got to chat with an actual person! We located the hard drive I was after, and it was shipped out the very same day.